Privacy Policy
CAPTAIN21 respects customer privacy. This policy explains what information we collect when you use our storefront, sign in with Google, place an order, or contact us, and how that information is used.
Information we collect
- Google account information provided through Google Sign-In, such as your name, email address, profile image, and account identifier.
- Information you provide for shopping and delivery, such as your name, phone number, shipping address, and selected delivery service.
- Order information, including products, quantities, prices, payment method/status, and delivery status or delivery receipt.
- Payment evidence that you choose to upload when a payment method requires it.
- Basic technical information needed to keep you signed in and operate the storefront, including browser storage and authentication session data.
How we use information
We use customer information to create and sync your account, process and fulfill orders, provide order and delivery updates, show your order history across devices, respond to support requests, and protect the store from misuse or fraud.
Service providers and sharing
CAPTAIN21 uses service providers that help operate the store, including Supabase for authentication/database services and Google for Google Sign-In. Delivery information may be shared with the delivery service needed to fulfill your order. We do not sell customer personal information.
Storage and retention
Account and order information is stored for as long as reasonably necessary to provide the service, maintain transaction records, resolve disputes, prevent abuse, and meet applicable business or legal obligations. Authentication information may also be stored in your browser to keep you signed in.
Your choices
You can sign out at any time. You can update customer profile and delivery information from your CAPTAIN21 account. For requests to correct or delete account information, contact CAPTAIN21 through the official support links on the storefront.
Security
We use access controls and account-based authorization intended to keep customer accounts and orders separated. No internet service can guarantee absolute security, so we continuously aim to limit access to what is needed to operate the store.
Changes to this policy
We may update this policy when our services or legal requirements change. The effective date above will be updated when material changes are made.
Contact
For privacy questions or account requests, contact CAPTAIN21 through the Facebook, TikTok, or WhatsApp links on captain21.com.